Cancellation Policy
Collegiate Milan Bovisa
Cooling Off Period
This property allows you to cancel your booking within 14 days of making your deposit payment. Applying for cancellation within this cooling-off period means you will get your full deposit refund and will be released from the contract.
No Place, No Pay
Your booking can be cancelled for free if you are unable to meet academic requirements of your university of choice.
Full Policy
Booking Fee | Deposit, Cancellation Policy and Liability
To apply for and book, a flat or bedroom at a Collegiate Milan Bovisa SRL (“Collegiate”) managed property, you must pay a non-refundable Booking Fee through our on-line booking system.
The Booking Fee is non-refundable unless either of
The Booking Fee is non-refundable unless either of
- we are unable to make you an offer of accommodation;
- Or you are unsuccessful in securing a place at a University/College in the city in which you have booked your flat/ bedroom; in which case we will refund it in full.
If the Residential Period (the period covered by the Accommodation Service Agreement you have booked – referred to below as “the Agreement”) has not started, you have up to 14 days from the date you make your booking on-line (“the 14-day Cooling Off Period”) to cancel your booking and your Agreement and to obtain a full refund of the funds we receive from you. Once the Residential Period that you have booked for has started, your cancellation rights end.
To cancel your booking you must tell us in writing by sending an email to us at: milanbovisa@collegiate-ac.eu
Your Booking Fee will convert to a Security Deposit at the commencement of the Residential Period, once you, the Client, have moved in. Your Deposit will be held in a separate bank account and will be used as security against any damage to the Room, the Flat or the Property (fair wear and tear excepted), any damage to the furnishings or other equipment provided (fair wear and tear excepted) and any unpaid Instalments or other charges incurred during the duration of your Agreement.
The balance of the Deposit will be paid to you, the Client, within 30 days after the termination of the Agreement, less any reasonable costs incurred for the breach of any obligation under the Agreement.
It is important that you understand that when you book your Accommodation Service, you are entering into a legal agreement with the Provider and are liable for the full payments due for the Residential Period.
To cancel your booking you must tell us in writing by sending an email to us at: milanbovisa@collegiate-ac.eu
Your Booking Fee will convert to a Security Deposit at the commencement of the Residential Period, once you, the Client, have moved in. Your Deposit will be held in a separate bank account and will be used as security against any damage to the Room, the Flat or the Property (fair wear and tear excepted), any damage to the furnishings or other equipment provided (fair wear and tear excepted) and any unpaid Instalments or other charges incurred during the duration of your Agreement.
The balance of the Deposit will be paid to you, the Client, within 30 days after the termination of the Agreement, less any reasonable costs incurred for the breach of any obligation under the Agreement.
It is important that you understand that when you book your Accommodation Service, you are entering into a legal agreement with the Provider and are liable for the full payments due for the Residential Period.
Cancellation of your Booking by Collegiate
Our terms and conditions reflect that you are required to sign your Agreement by way of an on-line electronic signature within 14 days of completing your on-line booking, and paying your non-refundable booking fee. If you have failed to sign your agreement within the above period, we may give you notice by email of your failure to do so which may lead to the cancellation of your booking.
If your booking is cancelled, and the 14-day Cooling Off period detailed above has either expired, or does not apply to your booking, you will forfeit any booking fee/deposit you have paid to us.
If your booking is cancelled, and the 14-day Cooling Off period detailed above has either expired, or does not apply to your booking, you will forfeit any booking fee/deposit you have paid to us.